Support

Frequently Asked Questions

Find answers to the most common questions below.

What is SocialHit.in?

SocialHit.in is a platform providing Instagram engagement services including followers, likes, comments, and views through paid marketing campaigns.

Are the followers and likes real?

Yes, we use promotional methods to increase engagement and follower growth. The followers may include a mix of real and non-real accounts, and long-term retention can vary based on Instagram's algorithm updates and account activity.

How long does it take to process an order?

Orders typically start processing within 2–3 hours after payment verification.

Is it safe to use your services?

Yes. We do not require your Instagram password — only your username or post URL.

Can I get a refund?

We do not offer refunds once an order has been processed. If there is a technical issue, we will provide a replacement or alternative solution.

My payment was deducted but I did not receive my order. What should I do?

Please contact us at support@socialhit.in with your order details and we will resolve it promptly.

Do you need my Instagram password?

No. We only need your Instagram username or post URL to deliver the engagement.

Will my followers drop over time?

Some drop-off is natural due to Instagram algorithm changes. We aim for quality engagement but minor fluctuations may occur.

Can I place multiple orders?

Yes, but we recommend spacing out orders to ensure natural-looking growth and avoid any flags from Instagram.